Mikocheni A, Dar es salaam-Tanzania.    frontdesk@cits.co.tz   +255 222 771 368          

As technology continues to evolve, we’ve entered an era where work is no longer refined to a specific desk, phone, or computer screen. Professionals have the freedom to share their skills and pursue new opportunities across the globe, all with nothing but the right device, and a cloud connection.

Companies need to find a way to serve experts that refuse to be tethered by wires and physical locations. The result has been an influx of fantastic communication tools, designed for almost every touchpoint in the average business. The only problem? We’ve innovated so fast that the sheer number of communication tools available is enough to overwhelm any worker or IT team.

Fortunately, we have a solution. - Unified Communications(UC)

Seamless UC ensures a higher level of interaction among staff members , external experts or consultants aw well as other dispersed workforce. It breaks down the silos between enterprise teams, and ensures that no matter where you work, you can still access the same secure system, equipped with:

  •    SMS and IM
  •    Email services
  •    Voicemail
  •    Scheduling Meetings
  •    VoIP and video calling
  •    Web conferencing services
  •    Video conferencing services
  •    Screen and document sharing    
  •    Call center & Contact center services

.......and so much more.

Benefits that CITS assures different institutions are as follows

  •    Better productivity: Teams can connect however they feel most comfortable, using any device or medium they choose.
  •    Reduced costs: Because UC systems operate on the cloud, they allow companies to shift away from a Capex model, to an OpEx strategy with fewer initial expenses.
  •    Stronger performance: Because employees can both communicate, and collaborate in an instant, they can solve customer problems faster, and improve your business reputation.
  •    Enhanced user experience: A good UC strategy can delight your employees and even reduce turnover in your organisation, by giving people more freedom to work as they choose.